AI World Class: Closing the Enterprise AI Performance Gap

Wednesday, September 23, 2026
11 AM ET | 8 AM PT | 4 PM BST

A 75% performance gap is emerging between organizations that redesign work around artificial intelligence (AI) and those that simply automate existing processes. Join us to learn what separates the organizations pulling ahead – and how technology leaders can close the gap:

  • Achieve higher performance: How leading technology organizations deliver 27%-35% lower information technology (IT) process costs and 1.5X-2.5X higher return on investment (ROI)
  • Create capacity for AI: How technology simplification and technical debt reduction can help fund AI investment
  • Prioritize for value: How to benchmark your IT performance and direct AI investment to the highest-return opportunities

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Featured Speakers:

  • Michael Fuller, Principal, Technology Transformation Global Practice Leader,
    The Hackett Group®
  • Prem Purushothamraj, Senior Director, Technology Applied Intelligence and Performance Improvement, The Hackett Group®

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