Join us for an exclusive webcast where we’ll reveal key findings from The Hackett Group's 2025 Procurement Key Issues Study. Spoiler alert: The research shows that artificial intelligence (AI) is not just a trend – it's central to achieving critical business goals, and procurement teams are taking action:
- Expectations are high: 64% expect AI to transform the way their teams work over the next five years – driving operating model transformation to the No. 3 2025 procurement priority.
- Benefits are adding up: Procurement sees 7% to 9.9% average improvement across all value metrics, and 9% of respondents report at least 25% productivity gains.
- Area of greatest use: 33% use or are piloting AI for purchase order processing, while 36% are investigating its application to customer support and/or the help desk.
To fully realize the potential of generative AI (Gen AI), executives must address issues, including process/technology complexity, data quality and a lack of AI talent. In this webcast, you’ll learn:
- Key insights into AI adoption and its role in procurement
- Top challenges and how to overcome them
- Actionable strategies for 2025
Featured Speakers:
- Vicky Kavan, Director, Procurement Advisory Europe, The Hackett Group®
- Jamila Williams, Principal, Strategy and Business Transformation, The Hackett Group®
- Elizabeth Zucker, Senior Director, Procurement Advisory North America, The Hackett Group®
Don't miss the opportunity to hear how Gen AI can help your procurement organization drive transformation in 2025 and beyond.