Wednesday, January 29, 2025
11 AM ET | 8 AM PT | 4 PM GMT
Join us [insert registration link] for an exclusive webcast where we’ll reveal key findings from The Hackett Group’s 2025 GBS Key Issues Study. Spoiler alert: The research shows that artificial intelligence (AI) is not just a trend – it’s central to achieving critical business goals such as:
- Cost leadership: 60% of leaders see AI as key to reaching cost reduction goals
- Value creation: 54% believe AI will be integral in spend and working capital management
- Service expansion: 40% expect AI to help expand their services across functions and geographies
To fully realize the potential of generative AI (Gen AI), executives must address issues, including process complexity, data quality and a lack of AI talent. In this webcast, you’ll learn:
- Key insights into AI adoption and its role in global business services (GBS)
- Top challenges and how to overcome them
- Actionable strategies for 2025
Featured Speakers:
- Martijn Geerling, Managing Director, Advisory Practice Leader Europe, The Hackett Group®
- Siobhan Riggott, Director, GBS Operations Advisory Europe, The Hackett Group®
- Vin Kumar, Principal, AI and Digital Operations Practice Leader, The Hackett Group®
Don’t miss the opportunity to hear how Gen AI can help your organization drive transformation in 2025 and beyond.