The Digital World Class® Advantage Series

Transform Technology Performance With Gen AI

Wednesday, July 16, 2025
11 AM ET | 8 AM PT | 4 PM BST

Digital World Class® technology organizations are achieving 40% higher revenue; three times more earnings before interest, taxes, depreciation and amortization (EBITDA); and 9% lower operating costs than peers – despite rising information technology (IT) spend. Their advantage comes from a bold, business-aligned approach to innovation and a rapid embrace of generative artificial intelligence (Gen AI) and foundational models to reimagine work, the workforce, and technology operations. As disruption accelerates, the urgency to close the performance gap has never been greater.   

Join us for an insightful discussion on how Digital World Class® organizations outperform the competition. You'll learn:

  • The distinguishing characteristics of Digital World Class® technology organizations
  • Where, why and how they're excelling over peers
  • How disruptions like Gen AI are transforming work 
  • The six levers to reshape your technology service delivery model
  • Actions to take now to close the performance gap

Meet the Presenters:

  • Salil Kulkarni, Principal, Technology Transformation, The Hackett Group®
  • Kyle McNabb, Head of Research and Technology Advisory Leader, The Hackett Group®
  • Jay Ruffin, Associate Principal, Technology Transformation, The Hackett Group®

REGISTER NOW